If you are not fully satisfied with your pillow within the 30-night trial period, please contact us prior to arranging for a return. Kindly send a return request to firstname.lastname@example.org. To be eligible for a return, we humbly request that you first try your new pillow for at least 14 days before submitting a return request, as it can take some time for you to adjust to a new pillow.
Once a return is confirmed, you may arrange to drop off the pillow to us at the address: Comfort Co Return – Winplus Marketing Sdn Bhd, 18, Jalan BRP 9/1B, Putra Industrial Park, Bukit Rahman Putra, 47000 Selangor, Malaysia. All returned goods must reach our return address (either via self drop-off or delivery company) within 10 days from return confirmation date. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Please keep the tracking code with you in case we shall need them for reference.
Please read our Return Policy in our Terms & Conditions for more details.