How long does it take for my pillow to arrive?

All orders are processed and dispatched within 3 to 5 working days upon verification of payment, actual delivery will take 3-5 working days depending on your location. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays (Malaysia). Delivery time is subject to our third-party delivery partner’s and cannot be scheduled.

Delivery dates and times are entirely subject to availability and scheduling by our third-party delivery partner, and not the Company. Our third-party delivery partner will usually contact customers after their purchase to arrange the delivery but this is wholly subject to them, and not the Company. The delivery time frame may be longer during peak sales seasons such as and not limited to Hari Raya, Christmas, Chinese New Year, and more due to the high demand received by our third-party delivery partner. We will try our best to deliver within our normal delivery time frame; however, as the deliveries are made by a third-party delivery partner, we do not take any responsibility for any late delivery cases during high sales seasons.

IMPORTANT NOTE FOR EAST MALAYSIA SHIPPING: Deliveries to East Malaysia will take 7 – 14 business days when the item is in stock.

Please read our Shipping Policy in Terms & Conditions for more details.