How does the 30 day trial work?

We offer a 30-night trial for all of our pillows. This means you can try the pillow for 30 nights in your own home before deciding if you’re happy with your purchase. The trial period starts from the delivery date of your pillow. Our 30-night trial is limited to a one-time return or exchange of…

How do I return my pillow?

If you are not fully satisfied with your pillow within the 30-night trial period, please contact us prior to arranging for a return. Kindly send a return request to To be eligible for a return, we humbly request that you first try your new pillow for at least 14 days before submitting a return…

Do I need to keep the packaging for returns?

Pillows must be returned wrapped in the original packaging or any suitable packaging that can protect it from moisture, dirt and damages. All returned pillows must be in a good condition, without any damages or stains, otherwise, we reserve the right to decline or forfeit any refunds or exchanges.

Is a return free?

An administration fee of RM10 per item will be incurred and deducted from the refund amount. Any applicable return shipping cost is to be borne fully by the customer.

What does the 1 year warranty cover?

Our 1 Year Manufacturing Warranty covers the following defects in materials and workmanship of a Comfort Co. pillow that has only been under normal usage and proper care. The Warranty Period commences 14 days from date of purchase. 1. Defects of a structural or manufacturing nature, including structural flaws in the pillow causing the foam…